Discovery Learning Programme - SIDE Labs cohort



Why the work is being done

This programme is part of the Catalyst and The National Lottery Community Fund COVID-19 Digital Response funding initiative; a partnership between The National Lottery Community Fund and CAST, supported by the Catalyst network.
The aim of the programme is to equip charities and nonprofits with the tools and skills to understand the needs and behaviours of their communities, and support them to develop digital projects focused on a validated problem area. 

Problem to solve

The programme takes a cohort of up to ten organisations through a four-week training course for them to learn and practice Discovery on a real digital challenge facing their communities. This includes teaching the fundamentals of digital service design, building charities’ user research capabilities and supporting them to validate a problem area they may wish to explore with further Catalyst funding or by internal stakeholder engagement. 

Who are the users and what do they need to do

The users are a mix of nonprofits and civil society organisations, and their networks looking to identify the needs and behaviours of their community, and how digital, data and design can best support them.

Nonprofits within this learning cohort:
1. Community Action Hampshire (trading as Action Hampshire) -
2. One Walsall Ltd -
3. Together for Short Lives -
4. Royal Mencap Society -
5. Reuse Network -
6. Salford Voluntary and Community Services -
7. Home-Start UK -
8. Action with Communities in Rural England (ACRE) -
9. CASS The Carers Association -
10. Voluntary Organisations’ Network North East (VONNE) -

Key project resources

End of project retro (Miro board)
We held an optional end-of-project retro and used Miro to collate information and responses.