Why the work is being done
Charities making an urgent pivot to digital need expert input and moral support. Zoom community calls are a simple scalable way of providing this support.
Problem to solve
Charities making an urgent pivot to digital lack confidence and basic 'where to start' information
Who are the users and what do they need to do
People working at charities of all sizes who are making a rapid shift to digital as the main/only channel for service delivery and/or team collaboration